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Return policy
STANDARD RETURN TIMEFRAMES
You’re more than welcome to return your unwanted item(s) back to us, following our terms and conditions below. Please take a look to ensure your return is accepted and processed within our returns policy.
Orders must be returned back to us within 14 days for a refund or exchange.
We don’t accept returns for unwanted items after our relevant returns period.
ORIGINAL CONDITION
Hygiene and customer safety is really important to us, therefore please do your best to try on, handle and repackage items with care. In line with our sustainability strategy, items must be returned back to us in their original condition - unworn, undamaged, free of makeup, pet hairs, deodorant, perfume and must have all original tags and/or ribbons attached. All items will be inspected upon arrival back to our warehouse and failure to be returned in their original condition may lead to cleaning charges or refusal.
For any items that contain multiple parts such as multipacks and 2-part sets, all parts must be returned within the same return parcel to qualify for a refund pending QC inspection of the returned items. Failure to return these items together may lead to refusal.
RETURN OUTCOMES
Returned items are eligible for a refund or exchange.
Non-returnable items won't be available for return.
It's important to note that shipping costs are not covered by TASHAS.
We aim to process all returns within 5 working days of delivery to us, providing there are no issues with the return. Refunds will be processed back to your original method of payment.
WhatsApp - +971585990043
Instagram - https://www.instagram.com/tashasbrand/
Email - tasechkab@mail.ru